Many of the products we sell are
shipped directly from our vendor's warehouse or
factory directly to you.
At our facility we have no test
equipment or boxes for re-packing for resale to
For the above reasons it is
mandatory that you contact us so that we can advise
you where to ship a product you wish to return.
Shipping to Amjo
can complicate the
return and we in turn have to re-ship it to the
factory or warehouse for evaluation. This action
slows down the issuance of credit to you and
increases the overall handling cost and risk of
damage during shipment.
Generally, items sold by Amjo are
covered by the maker's warranty. Most items (NOT
ALL) can be returned to Amjo Corp within 30 Days
of our ship date. Generally a restocking fee of 15%
will be applied to cover the cost of testing, and
re-boxing for resale.
No return will be accepted for
credit unless it is in a 'like new condition' and is
packed in its original packaging. Freight and
handling charges will not be reimbursed. Please call
AMJO at 513-942-2770 to arrange return. Unauthorized
Returns may be rejected.
Note: Today many people will not tolerate the smell
of smoke or even traces of the smell of smoke on any
item. Smokers who return products must be aware that
if we detect the smell of smoke on an item making it
not re-sellable then no credit can be issued.
Remember, it is your
responsibility to re-pack the product properly,
arrange for its return to our vendor. You would be
wise to insure the shipment so that in the event of
loss or damage you are not out of pocket.
We're the company with the sunny disposition.
USA Toll Free: 1-877-BUY-AMJO -Tel:513-942-2770 - Fax:513-942-2771